Frequently Asked Questions

Everything you need to know about your LYS Beauty experience.

Are LYS Beauty products vegan and cruelty-free?

Yes, we are proud to be 100% vegan and cruelty-free. We do not test on animals, nor do we use any animal-derived ingredients in our formulations.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.

What is your return policy?

We offer a 30-day return policy for most products. Items must be in their original packaging and gently used or unused to qualify for a full refund.

Do you ship internationally?

Currently, we ship to the United States, Canada, and select international locations. Shipping fees and delivery times vary based on your destination.

Are your products safe for sensitive skin?

Our formulas are created with clean, skin-loving ingredients. However, we always recommend performing a patch test or consulting with a dermatologist if you have specific sensitivities.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Afterpay.