Returns & Exchanges

At LYS Beauty, we want you to love your clean beauty essentials as much as we do. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all gently used products.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

After submitting your request, a prepaid shipping label will be sent to your email address; simply print it and attach it to your package.

3

Pack and Ship

Securely pack your items in the original mailer if possible and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing